AMERICAN JOURNAL OF MANAGEMENT
WD-40 Company Learns From MSEL
Author(s): Phillip Hunsaker, Curtis Cook
Citation: Phillip Hunsaker, Curtis Cook, (2017)"WD-40 Company Learns From MSEL," American Journal of Management, Vol. 17, Iss. 5, pp. 24-29
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This article describes how CEO Garry Ridge applied what he learned in the Master of Science in Executive Leadership (MSEL) program at the University of San Diego (USD) to create a culture at WD-40 Company that clarified organizational values, created a leadership engine, enhanced company performance and value, and improved employee engagement. Most of the article was developed from interviews with WD-40 managers who were also MSEL participants. The sixteen-year partnership between WD-40 Company and USD has resulted in measurable impact on business results, organizational systems and leadership practices. How this came about, the results, and future directions are discussed.