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Issue 5(1), October 2010 -- Paper Abstracts

Girard  (p. 9-22)

Cooper (p. 23-32)

Kunz-Osborne (p. 33-41)

Coulmas-Law (p.42-46)

Stasio (p. 47-56)

Albert-Valette-Florence (p.57-63)

Zhang-Rauch (p. 64-70)

Alam-Yasin (p. 71-78)

Mattare-Monahan-Shah (p. 79-94)

Nonis-Hudson-Hunt (p. 95-106)

AMERICAN JOURNAL OF MANAGEMENT

A Competency Model for Assessing Six-sigma Implementation Readiness

Author(s): Ziaul Huq

Citation: Ziaul Huq, (2017)"A Competency Model for Assessing Six-sigma Implementation Readiness," American Journal of Management, Vol. 17, Iss. 5, pp. 10-23

Article Type: Research paper

Publisher: North American Business Press

Abstract:

There is a hole in six-sigma literature as to what kind of competency is required to implement six-sigma, although six-sigma has been around for more than twenty years no framework has been developed to address this important research question. A framework for determining six-sigma competency, as it relates to leadership, workforce, organizational capability, data integrity, goal-setting, and above all experience in cohesive implementation of large scale process development projects will not only help companies to determine their readiness to adopt six-sigma, it will also help companies plan, design, launch, and implement six-sigma in future. The focus of this paper is on strategic decision making for sixsigma adoption, specifically, the route that companies must follow to assess their six-sigma readiness. The general six-sigma implementation model DMAIC does not address the competency issues, we propose a new model that will not only help companies & organizations to assess their six-sigma readiness, it will also help them build competency. To test the proposed model we look at two companies, one where six-sigma was successfully implemented and the other where six-sigma was a failed attempt. The paper traces the strategic, tactical, and control decision making process followed at both the companies. Findings from these company studies validate the proposed competency model.