AMERICAN JOURNAL OF MANAGEMENT
Managing the Invisible Hand of Expectations
Author(s): Barry L. Wisdom
Citation: Barry L. Wisdom, (2018)"Managing the Invisible Hand of Expectations," American Journal of Management, Vol. 18, Iss. 1, pp. 123-126
Article Type: Research paper
Publisher: North American Business Press
Abstract:
All managers develop unique expectations regarding the performance and development of each of their
subordinates. Because little conscious and structured attention is often paid to these expectations, their
impact may be capricious at best. This article examines the power of these expectations, their origins, and the dynamics of their influence as drivers of outcomes. Managers are also offered a framework for use in the examination of these expectations with an eye toward making them more accurate, appropriate, and effective.