AMERICAN JOURNAL OF MANAGEMENT
Managing the Implementation of New Computer Systems in Small Businesses: Building Attitudes
and Perceptions
Author(s): Paul E. Madlock
Citation: Paul E. Madlock, (2018)" Managing the Implementation of New Computer Systems in Small Businesses: Building Attitudes and Perceptions ," American Journal of Management, Vol. 18, Iss. 2, pp. 56-69
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This study developed a model to advance scholarship and assist practitioners implement, manage and
build their employees’ perceptions of new computer systems. In doing so, Technology Management Model (TMM) was developed. TMM is comprised of three latent variables: technological; personal;
organizational thought to influence the attitudes employees hold toward new computer systems. These
attitudes were then hypothesized to be related to job satisfaction and organizational commitment. The
results indicated that the data fit the TMM. Implications for these findings were discussed with an
emphasis on the value derived from the development of TMM to scholars, practitioners, and employees.