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AMERICAN JOURNAL OF MANAGEMENT
The Leader as Effective Communicator
Author(s): Joshua E. Chatman, Ashia Johnson, Earney White, Reginald L. Bell
Citation: Joshua E. Chatman, Ashia Johnson, Earney White, Reginald L. Bell , (2020) "The Leader as Effective Communicator," American Journal of Management, Vol. 20, Iss. 2, pp. 22-32
Article Type: Research paper
Publisher: North American Business Press
Abstract:
All organizations operate with a finite amount of resources (material, financial, informational, and human) which, in turn, creates challenges to prepare employees for future leadership roles. Leaders must be effective communicators, regardless of their hierarchy of authority within the complexity of organizational structure. The authors of this study conducted secondary research via library databases, popular press books, government sources, and periodicals found online with Google Scholar, to determine if any best practices exist for leaders who are also effective communicators. We found that when a leader has developed reasoning and emotional intelligence as a skillset, employees are encouraged to work harder for that leader: employees are more willing to share responsibility for goal achievement, irrespective of the management tier. In this study, we identified four best practices any manager can implement to become a leader as an effective communicator.
