Journal of
Marketing Development and Competitiveness
Scholar Gateway
Abstracts prior to volume 5(1) have been archived!
Issue 5(1), October 2010 -- Paper AbstractsGirard (p. 9-22)
Cooper (p. 23-32)Kunz-Osborne (p. 33-41)Coulmas-Law (p.42-46)Stasio (p. 47-56)Albert-Valette-Florence (p.57-63)Zhang-Rauch (p. 64-70)Alam-Yasin (p. 71-78)Mattare-Monahan-Shah (p. 79-94)Nonis-Hudson-Hunt (p. 95-106) 
AMERICAN JOURNAL OF MANAGEMENT
Designing Knowledge Management System for Traditional Craft Practitioners
Author(s): Mika Yasuoka
Citation: Mika Yasuoka, (2020) "Designing Knowledge Management System for Traditional Craft Practitioners," American Journal of Management, Vol. 20, Iss. 2, pp. 45-58
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Knowledge of traditional craft practitioners has been transferred through master-apprentice relations. These rare skills are in danger of being lost. In collaboration with traditional craftsmen in a metal casting industry, we designed an interactive knowledge management system that captures and passes on distributed tacit knowledge of experts. We found that collaborative social practice with focus on computational alternatives helped craftsmen to recognize and reflect upon their skills and values of the industry. We discuss how design participation of craftsmen led to mindset changes, and argue how their receptive collaboration contributed in the design life cycle of a knowledge management system
