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Issue 5(1), October 2010 -- Paper Abstracts
Girard  (p. 9-22)
Cooper (p. 23-32)
Kunz-Osborne (p. 33-41)
Coulmas-Law (p.42-46)
Stasio (p. 47-56)
Albert-Valette-Florence (p.57-63)
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Nonis-Hudson-Hunt (p. 95-106) 



JOURNAL OF APPLIED BUSINESS AND ECONOMICS


A Survey of Knowledge Coordination Issues in Business Process Management



Author(s): Xun Li, Clyde W. Holsapple

Citation: Xun Li, Clyde W. Holsapple, (2018) "A Survey of Knowledge Coordination Issues in Business Process Management"," Journal of Applied Business and Economics, Vol. 20, Iss.5,  pp. 125-137

Article Type: Research paper

Publisher: North American Business Press

Abstract:

In an era of knowledge economy, knowledge coordination has become an important topic for processoriented management fields, such as project management and supply chain management. However, the concept of knowledge coordination has remained somewhat ambiguous. We first identify the elements of knowledge coordination. Then, we develop a theoretical framework analyzing knowledge coordination issues in business process management and investigating the interrelations among knowledge coordination mechanisms and coordination benefits/outcomes. The framework classifies knowledge coordination issues into three categories: administrative coordination issues, process coordination issues, and measurement issues of coordination effects, and proposes that knowledge process coordination mediates the positive relationship of knowledge administrative coordination with performance outcomes