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Issue 5(1), October 2010 -- Paper Abstracts
Girard  (p. 9-22)
Cooper (p. 23-32)
Kunz-Osborne (p. 33-41)
Coulmas-Law (p.42-46)
Stasio (p. 47-56)
Albert-Valette-Florence (p.57-63)
Zhang-Rauch (p. 64-70)
Alam-Yasin (p. 71-78)
Mattare-Monahan-Shah (p. 79-94)
Nonis-Hudson-Hunt (p. 95-106) 



JOURNAL OF APPLIED BUSINESS AND ECONOMICS

Knowledge Productivity in the 2020s: Time for a New E/RA A Research Study on the Impact of Organizational Design and Employee Engagement on the Knowledge Productivity of Service Firms​

Author(s): Bas Kodden, Ramon van Ingen

Citation: Bas Kodden, Ramon van Ingen, (2019) "Knowledge Productivity in the 2020s: Time for a New E/RA A Research Study on the Impact of Organizational Design and Employee Engagement on the Knowledge Productivity of Service Firms," Journal of Applied Business and Economics, Vol. 21, Iss.4,  pp. 71-84

Article Type: Research paper

Publisher: North American Business Press

​Abstract:

The subject of this study is the interdisciplinary perspective approach to knowledge productivity within
the service industry. Relationships between organizational design and employee engagement are studied
between constructs of both organizational and psychological theory and their effects on knowledge
productivity, whereby an attempt is made to bridge both disciplines. Amongst other things the level of
responsible autonomy (RA) is related to employee engagement (E) and organizational knowledge
productivity. It is argued that an organizational design and the “misfit” of the employee’s preferences
with the perceived organizational design characteristics will have a strong negative influence on their
work engagement- and knowledge productivity levels.