JOURNAL OF APPLIED BUSINESS AND ECONOMICS
The Measurement of Social Desirability and Brand Equity in Emerging Societies
Author(s): B. P. Suresh, Himadri Roy Chaudhuri, Jie G. Fowler, Timothy H. Reisenwitz
Citation: B. P. Suresh, Himadri Roy Chaudhuri, Jie G. Fowler, Timothy H. Reisenwitz, (2020) "The Measurement of Social Desirability and Brand Equity in Emerging Societies," Journal of Applied Business and Economics, Vol. 22, Iss.1, pp. 71-91
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This study attempted to develop the consumer-based brand equity (CBBE) measure by including social responsibility as an additional dimension in India. Five hypotheses were proposed based upon the literature review and included the following variables: brand awareness, brand association, perceived quality, brand loyalty, and social responsibility. All hypotheses were supported. This study developed a new brand equity measurement and provides empirical evidence of the multidimensionality of CBBE.