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JOURNAL OF APPLIED BUSINESS AND ECONOMICS
The Competing Impacts of Negative Feedback on Academic Performance
Author(s): Peter Maille
Citation: Peter Maille, (2021) "The Competing Impacts of Negative Feedback on Academic Performance," Journal of Applied Business and Economics, Vol. 23, Iss.2, pp. 217-226
Article Type: Research paper
Publisher: North American Business Press
Abstract:
A laboratory experiment is used to test the hypothesis that accumulating negative feedback initially boosts, and then decreases, student academic performance. The experiment presented university students with a short quiz, and students who did not meet a preset standard received a negative feedback message. The students then took a second quiz. An analysis of the difference in performance between the first quiz and second quiz supported the hypothesized inverted U-shaped response of academic performance to negative feedback. Refining feedback strategies based on insights from this model could boost the academic performance of a broad swath of students.
