JOURNAL OF APPLIED BUSINESS AND ECONOMICS
When a Nudge Is Not a Nudge: Why GCQ Visual Cues in Metro Manila’s Main Train Systems Fail
Author(s): Jefferson Arapoc, David Savage
Citation: Jefferson Arapoc, David Savage, (2021) "When a Nudge Is Not a Nudge: Why GCQ Visual Cues in Metro Manila’s Main Train Systems Fail," Journal of Applied Business and Economics, Vol. 23, Iss.5, pp. 229-235
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This study evaluated the nudging measures being implemented in Metro Manila’s major train systems to draw important behavioral implications in understanding why some nudges fail and how we can make them work. To ensure the effectiveness of visual cues placed in major train systems in Metro Manila, these nudges must be informative, inclusive, and consistent in conveying important information to the commuting public. The establishment of a Philippines nudging unit can also support the government to design, test, and evaluate such nudging measures. Lastly, nudging should not be considered as a stand-alone policy tool, but rather as a small part of a bigger policy implementation process.