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JOURNAL OF APPLIED BUSINESS AND ECONOMICS
The Influence of Technical Competence Factors in ERP
System Implementations
Author(s): Arun Madapusi, Daniel A. Cernas Ortiz
Citation: Arun Madapusi, Daniel A. Cernas Ortiz, (2014) "The Influence of Technical Competence Factors in ERP System Implementations," Journal of Applied Business and Economics, Vol. 16, Iss. 2, pp. 27-39
Article Type: Research paper
Publisher: North American Business Press
Abstract:
In this research study, we develop a theory-based model to assess the influence of technical competence
factors on the relationship between enterprise resource planning (ERP) systems implementation status
and firm performance. The systemic concept that underlies ERP system implementations suggests that as
firms implement ERP systems (intra-firm as well as inter-firm module sub-systems) their business
performance increases. Moreover, firms that incorporate technical competence factors into their
implementation model, achieve superior business performance.
