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JOURNAL OF APPLIED BUSINESS AND ECONOMICS

Violence in the Workplace: A Strategic Crisis Management Issue

Author(s): Sonia Taneja

Citation: Sonia Taneja, (2014) "Violence in the Workplace: A Strategic Crisis Management Issue," Journal of Applied Business and Economics, Vol. 16, Iss. 1, pp. 32-42

Article Type: Research paper

Publisher: North American Business Press

Abstract:

Organizational leaders and academicians seem to view workplace violence, crisis management, and

strategic management as independent concepts. However, they are interdependent. The first step toward

workplace security and strategic crisis management is to establish a workplace violence prevention

system. Workplace violence involves violence or threats of violence from workers against co-workers and

includes bullying and harassment as well as threats and acts of violence. From moral and legal

perspectives, organizational leaders have an obligation to establish violence prevention systems as an

integral part of strategic crisis management. Such violence prevention systems include anti-violence

policies, procedures, and processes as well as physical and structural means of preventing violence.

Improvements have been made in terms of violence prevention. However, compared to advances in

communication and technology, many violence prevention systems are limited in scope and capability

because bullying, harassment, threats, and acts of violence are still rampant in the workplace.