JOURNAL OF BUSINESS DIVERSITY


Generational Differences in the Workplace



Author(s): Janet S. Jones, Samantha R. Murray, Shelley R. Tapp

Citation: Janet S. Jones, Samantha R. Murray, Shelley R. Tapp, (2018) "Generational Differences in the Workplace," Journal of Business Diversity, Vol.18, Iss. 2, pp.  88-97

Article Type: Research paper

Publisher: North American Business Press

Abstract:

Many sources from the popular press as well as the academic literature have postulated that there exist
meaningful generational differences between individuals in today’s workforce. Better understanding of
these generational differences of colleagues can lead to better recruitment, retention, succession
management, communication, employee engagement and conflict resolution (Dencker, Joshi &
Martocchio, 2008). The purpose of this conceptual paper is to review the literature on generational
differences by discussing the importance of generational differences, theoretical implications, the cohorts in the current workforce, and to offer hypotheses that will retest the predicted stereotypes of the different generational cohorts.