JOURNAL OF BUSINESS DIVERSITY
Quantitative and Qualitative Measures to Assess Organizational Inclusion: A Systematic Review
Author(s): Molly O’Keefe, Sonali S. Salunkhe, Cameron Lister, Christopher Johnson, Theodore Edmonds
Citation: Molly O’Keefe, Sonali S. Salunkhe, Cameron Lister, Christopher Johnson, Theodore Edmonds, (2020) "Quantitative and Qualitative Measures to Assess Organizational Inclusion: A Systematic Review," Journal of Business Diversity, Vol. 20, Iss. 5, pp. 49-70
Article Type: Research paper
Publisher: North American Business Press
Abstract:
An increase in workforce diversity emphasizes the value of testing approaches that assess workplace inclusivity. On conducting a systematic review of quantitative and qualitative measures used to evaluate organizational inclusion, a total of fifteen articles comprising eight measures, two models, and one framework were identified. Five common themes included: equal treatment from peers and supervisors; inclusion promoted at an organizational level; empowerment; uniqueness recognized and valued; and belongingness. This review supports the rationale for creating a new scientific process to support organizational efforts to reconfigure existing talent assets to navigate culturally-fluid business landscapes comprised of an increasingly diverse American workforce.
