JOURNAL OF MARKETING DEVELOPMENT AND COMPETITIVENESS
Social Media – A Moving Target
Author(s): Linda Jane Coleman, Kathryn Chandler, Jian Gu
Citation: Linda Jane Coleman, Kathryn Chandler, Jian Gu, (2013) "Social Media – A Moving Target," Journal of Marketing Development and Competitiveness, Vol. 7, Iss. 1, pp. 73 - 77
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Today’s customers are engaging with brands at many different levels-from traditional storefronts and call
centers to the Internet and social media. Currently, social media is a top priority in thought and action
for many businesses. Thriving companies are incorporating social media into their marketing strategies
to meet business objectives. This exploratory review of the literature provides an overview of social
media’s history, user demographics, and present use in the business world.