JOURNAL OF MARKETING DEVELOPMENT AND COMPETITIVENESS
Analysis of Competitive Behavior within Ghana’s
Mobile Telephony Industry
Author(s): King A. Salami
Citation: King A. Salami, (2011) "Analysis of Competitive Behavior within Ghana’s Mobile Telephony Industry" Vol. 5, Iss. 7, pp. 63 - 71
Article Type: Research paper
Publisher: North American Business Press
Abstract:
The study seeks to examine the competitive behavior within Ghana’s mobile telephony industry. With
survey data collected for the purpose, an analysis was done employing simple cross tabulations using a
Spreadsheet software program. Among the conclusions reached were that, Ghana’s mobile telephony
industry appeared to be oligopolistic; that, the providers adopted non-price competitive practices; and
also that call-drops, difficulty in placing calls, and relatively higher tariffs were almost the order of the
day. Among the resulting recommendations were that there should be enough and proper policing of the
sector to forestall the possibility of adopting cartel or collusive practices that could be to the detriment of
the helpless subscribers; and that the NCA must provide answers to the question of expertise which is a
critical challenge to effective functioning of the set up.