JOURNAL OF MARKETING DEVELOPMENT AND COMPETITIVENESS
Storytelling: A Portal to Understanding Entrepreneurial Organizations
Author(s): John X. Volker, Michael D. Phillips, Steven J. Anderson
Citation: John X. Volker, Michael D. Phillips, Steven J. Anderson, (2011) "Storytelling: A Portal to Understanding Entrepreneurial Organizations" Vol. 5, Iss. 3, pp. 104 - 109
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This paper explores the potential for understanding of an entrepreneurial culture though participation in
and utilization of non-deliberate storytelling. A distinction is made between storytelling types based on
the intent of the storyteller. Two types of storytelling are discussed: deliberate storytelling and nondeliberate
storytelling. The suggestion is offered that non-deliberate storytelling provides investigators
with sufficient information to avoid mistakes: mistakes in cultural description and understanding and
mistakes in cultural perception and expectations that could result in failed change initiatives. A story type
and basis in fact matrix is developed that illustrates four categories of stories relative to credibility and
agenda.