JOURNAL OF MANAGEMENT POLICY AND PRACTICE
Feedback: Baby-Boomer Manager Offends Millenial Trainee
Author(s): Nanette C. Clinch, Asbjorn Osland
Citation: Nanette C. Clinch, Asbjorn Osland, (2011) "Feedback: Baby-Boomer Manager Offends Millenial Trainee" Journal of Management Policy and Practice, Vol. 12, Iss. 5, pp. 25 - 38
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Hana Tan, a recently employed college graduate was in the midst of her training program when her
manager’s manager, a fellow named Eric, humiliated her, in her view, in front of her training group by
criticizing her use of a ponytail. She wondered, “Should I quit? Do I have to take this stuff to get ahead?
Should I report him?” We discuss the incident in the context of phenomenology, Snyder’s self monitoring,
Goffman’s presentation of self, embeddedness and the role of frank feedback.