JOURNAL OF ORGANIZATIONAL PSYCHOLOGY
Knowing What We Know: Uncovering Tacit Knowledge for Improved Organizational Performance
Author(s): Matthew Andrews, Stanley J. Smits
Citation: Matthew Andrews, Stanley J. Smits, (2018) "Knowing What We Know: Uncovering Tacit Knowledge for Improved Organizational Performance," Journal of Organizational Psychology, Vol. 18, Iss. 5, pp. 26-43
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Tacit knowledge has emerged as an important construct in the scholarly literature dealing with team work, knowledge management, and organizational learning. In this article, we review our evolving understanding of tacit knowledge as well as its role in organizational learning, and we describe advances in the assessment of tacit knowledge. Based on this analysis, we seek to leverage and apply tacit knowledge to improve teamwork, coordination among organizational units, and organizational performance. We conclude with a brief case example showing how various research strategies can be integrated through effective knowledge management to provide an organization with elements of competitive advantage.