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JOURNAL OF ORGANIZATIONAL PSYCHOLOGY
Investigating the Relationship Between U.S. Jamaican Immigrants’ Cultural Beliefs and
Conflict Management Styles with Job Satisfaction and Job Performance
Author(s): Keisha Hill-Grey, Thomas G. Reio, Jr., Tonette S. Rocco
Citation: Keisha Hill-Grey, Thomas G. Reio, Jr., Tonette S. Rocco, (2020) "Investigating the Relationship Between U.S. Jamaican Immigrants’ Cultural Beliefs and Conflict Management Styles with Job Satisfaction and Job Performance," Journal of Organizational Psychology, Vol. 20, Iss. 2, pp. 10-26
Article Type: Research paper
Publisher: North American Business Press
Abstract:
This cross-sectional study (N = 135) examined the links between cultural beliefs, conflict management styles, job satisfaction and job performance. An internet-based self-report survey was completed by U.S. Jamaican immigrants from Florida and New York. Job satisfaction was positively related to task and contextual performance. Conflict management style was linked to satisfaction and performance. The moderated regression analyses revealed that job satisfaction was a more powerful predictor of job performance in the presence of the compromising conflict management style. Organizational research designed to further validate this study’s conceptual models was recommended in new international settings with other Jamaican immigrant groups.
