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JOURNAL OF ORGANIZATIONAL PSYCHOLOGY
Agreeableness and Conflict Management Styles: A Cross-Validated Extension
Author(s): Meera Komarraju, Stephen J. Dollinger, Jennifer Lovell
Citation: Meera Komarraju, Stephen J. Dollinger, Jennifer Lovell, (2012) "Agreeableness and Conflict Management Styles: A Cross-Validated Extension" Vol. 12, Iss. 1, pp. 19 - 31
Article Type: Research paper
Publisher: North American Business Press
Abstract:
We integrated the personality and conflict management (I/O psychology) literature and established the Big Five personality traits and their facets as predictors of conflict management styles. 621 participants completed the Rahim Organizational Conflict Inventory-II and the NEO PI-R personality scale. Agreeableness and its facets explained significant amount of variance (4-23%) in conflict management styles. Machiavellian individuals (less straightforward, compliant and modest) preferred to dominate, compliant individuals were less trusting, and altruistic individuals preferred to self-sacrifice for an integrative solution. By randomly splitting the sample, the key findings were cross-validated. Our results are relevant to selection decisions and designing training programs.
