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JOURNAL OF ORGANIZATIONAL PSYCHOLOGY
Houston, We Have a Problem Solving Model for Training
Author(s): Lynne Martin, William O’Keefe, Lacey Schmidt, Immanuel Barshi, Robert Mauro
Citation: Lynne Martin, William O’Keefe, Lacey Schmidt, Immanuel Barshi, Robert Mauro, (2012) "Houston, We Have a Problem Solving Model for Training" Vol. 12, Iss. 1, pp. 57 - 68
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Like many organizations, NASA needs to efficiently train new employees to effectively handle a variety of complex situations. We describe how a model of problem solving for flight controllers was built through combining data, a number of decision models already in existence, and expertise. We then describe how the model was used to drive the construction of a new decision-making training program, containing both lessons (directed instruction) and different levels of simulated exercises (focused practice), that will be more efficient and as or more effective than previous training.
